KUBE PAY
Cookie Policy
Kube Finance Limited
Version 1.0 | Last updated: March 2025 | Effective date: March 2025
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website or use a web application. They are widely used to make websites work, improve user experience, and provide information to website operators.
This Cookie Policy explains how Kube Finance Limited (trading as Kube Pay) uses cookies and similar tracking technologies on our website at kubepay.co.uk and on our payment pages. It should be read alongside our Privacy Policy at kubepay.co.uk/privacy.
By continuing to use our website after being shown our cookie consent banner, you consent to the use of non-essential cookies as described in this policy. You may withdraw or change your consent at any time.
2. Types of Cookies We Use
We use the following categories of cookies. The table below sets out the specific cookies in use on each category.
2.1 Strictly Necessary Cookies
These cookies are essential for the website and payment flow to function. They cannot be disabled because they are required for core security and session management. No consent is required for these cookies under the Privacy and Electronic Communications Regulations 2003 (PECR).
| Cookie Name | Provider | Duration | Purpose |
|---|---|---|---|
| session_id | Kube Pay | Session | Maintains your session state during the payment flow |
| csrf_token | Kube Pay | Session | Protects against cross-site request forgery attacks |
| auth_state | Kube Pay | Session | Preserves payment authorisation state during bank redirect |
| cookie_consent | Kube Pay | 12 months | Records your cookie consent preferences |
2.2 Functional Cookies
These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some features may not function correctly.
| Cookie Name | Provider | Duration | Purpose |
|---|---|---|---|
| user_prefs | Kube Pay | 6 months | Stores display and interface preferences |
| lang | Kube Pay | 12 months | Remembers your language or locale setting |
2.3 Analytics Cookies
We use analytics cookies to understand how visitors interact with our website — which pages are visited most, where users drop off, and how they arrive. This helps us improve our platform. All analytics data is aggregated and, where applicable, IP addresses are anonymised before processing.
| Cookie Name | Provider | Duration | Purpose |
|---|---|---|---|
| _ga | Google Analytics | 13 months | Distinguishes unique users; anonymised IP enabled |
| _ga_XXXXXXX | Google Analytics | 13 months | Persists session state for Google Analytics 4 |
| _gid | Google Analytics | 24 hours | Distinguishes users within a 24-hour window |
Google Analytics is operated by Google LLC. Data may be processed in the United States under standard contractual clauses. You can opt out of Google Analytics tracking across all websites using the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
2.4 Marketing Cookies
Marketing cookies track your activity across websites to help deliver relevant advertising. We currently use limited marketing cookies and will update this section when additional advertising tools are deployed. These cookies are only set with your explicit consent.
| Cookie Name | Provider | Duration | Purpose |
|---|---|---|---|
| [To be confirmed] | [Provider] | [Duration] | Retargeting and marketing attribution |
3. Similar Tracking Technologies
In addition to cookies, we may use similar tracking technologies on our platform:
Local Storage: Used to store small amounts of data in your browser to maintain payment state across page reloads. This data does not leave your device unless explicitly transmitted by our application.
Session Storage: Temporary storage cleared when you close your browser tab, used to maintain payment flow state.
Pixels / Tracking Tags: Small invisible images or scripts that may be included by third-party analytics or advertising tools. Used only with your consent where non-essential.
4. Managing Your Cookie Preferences
You have several options for managing cookies:
Cookie Consent Tool: When you first visit kubepay.co.uk, you will be shown a cookie consent banner that allows you to accept or decline non-essential cookies by category. You can revisit and change your preferences at any time by clicking the ‘Cookie Settings’ link in the footer of our website.
Browser Settings: Most browsers allow you to block or delete cookies through their settings. Please note that blocking strictly necessary cookies will prevent the payment flow from working correctly. Guidance for common browsers is available at: allaboutcookies.org.
Google Analytics Opt-Out: You can prevent Google Analytics from collecting your data across all websites using the browser add-on at tools.google.com/dlpage/gaoptout.
Do Not Track: Some browsers send a ‘Do Not Track’ (DNT) signal. We currently honour DNT signals for analytics cookies where technically feasible.
5. Cookies on Payment Pages
Our payment pages are hosted within the Kube Pay platform and use strictly necessary cookies only. When you are redirected to your bank’s own authorisation interface to approve a payment, you leave the Kube Pay environment and your bank’s own cookie policy applies.
Payment-related session cookies are deleted at the end of the payment journey or when you close your browser, whichever is sooner. We do not use analytics or marketing cookies on payment pages.
6. Third-Party Cookies
Some cookies on our website are set by third parties whose services we have embedded (such as analytics providers). We do not control these third-party cookies and their use is governed by the respective third party’s privacy and cookie policies.
Where third-party services process personal data outside the UK or EEA, appropriate transfer safeguards are in place as described in our Privacy Policy.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes to our platform, or changes in applicable law. Any material changes will be notified to you via the cookie consent banner on your next visit to our website. The “Last updated” date at the top of this document indicates when the most recent revision was made.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
By email: privacy@kubepay.co.uk
By post: Data Protection, Kube Finance Limited, [Registered Address]
Website: kubepay.co.uk/cookies
You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Legal Notice
This Cookie Policy is provided for informational purposes. Kube Finance Limited recommends seeking independent legal counsel to ensure full compliance with PECR, UK GDPR, and ICO guidance on cookies. Kube Finance Limited is an agent of Wonderful Payments Ltd (trading as Asima), FCA Registration Number 964289.